Cancellation options

Most properties on BookmyHotel offer free cancellation. The exact window depends on the rate you booked.

Flexible
100% refund
Up to 24 hours before check-in
Standard
50% refund
Between 24 and 6 hours before check-in
Non-refundable
No refund
After 6 hours before check-in or no-show

How to cancel

  1. Sign in and open My bookings.
  2. Select the reservation you want to cancel.
  3. Click Cancel booking and confirm.
  4. You'll receive an email confirmation instantly.
Refund timelines
  • UPI / wallet — instant to 24 hours
  • Credit / debit card — 5 to 7 business days
  • Bank transfer — up to 10 business days
What is refunded
  • Room charges (per policy above)
  • Taxes and fees
  • Booking-support donation (non-refundable)
Still need help?
Our support team can review your case individually.
Contact support