Privacy policy

We collect account details you provide (name, email), booking details (dates, guests, property choice, price), device and connection metadata (IP address, browser type, coarse location), and messages you send to our support team.

• To create reservations and communicate with the property.
• To secure your account and detect fraud or abuse.
• To improve the service and localise content (e.g. prioritising nearby stays).
• To send transactional emails. Marketing emails are opt-in only.

We share the booking details necessary for a property to honour your stay. We use trusted infrastructure providers (hosting, database, email delivery) that process data on our behalf under contract. We do not sell personal data.

Account and booking records are retained while your account is active and for up to 7 years afterwards for tax and dispute-resolution purposes. Support messages are retained for up to 3 years.

You can access, correct, export or delete your personal data by writing to us via the contact page. We respond within 30 days. If you are in the EEA/UK/India, you have additional rights under GDPR/DPDP; residents of other regions may have equivalent rights.

We use encryption in transit (TLS), row-level access controls on our database, and least-privilege access for staff. No system is perfectly secure — please choose a strong, unique password.

We use essential cookies for sign-in and functional cookies for preferences. Analytics and marketing cookies are only set with consent. Manage your choices in Cookie settings.

We may update this policy. Material changes will be highlighted in-product before they take effect.